Chery Master Assures After-Sales Service for Tiggo Owners in Pakistan
Chery Master, the new official distributor for Chery’s petrol and plug-in hybrid vehicles in Pakistan, has made a firm commitment to existing Chery Tiggo owners. In a recent statement, the company assured that it will provide comprehensive after-sales service for the Chery Tiggo 4 Pro and Tiggo 8 Pro SUVs. This move is a clear sign that customer trust and satisfaction are a top priority for the new distributor in Pakistan.
A Major Shift in the Local Auto Industry
This announcement from Chery Master Pakistan comes at a time of significant changes in the local automotive market. Earlier this year, two key partnerships reshaped the industry:
- Hyundai Nishat & Omoda/Jaecoo: In May, Hyundai Nishat partnered with Omoda and Jaecoo, two brands under Chery International. This agreement allowed Hyundai Pakistan to introduce new electric offerings like the Omoda E5 and Jaecoo J7, without using Chery’s main branding.
- Chery & Master Group: Around the same time, Chery established a separate alliance with Master Group of Industries. This marked Chery’s second major entry into the country after its previous collaboration with Gandhara Automobiles Limited (GAL).
For the Master Group, this partnership with Chery represents a strong push into the Electric Vehicle (EV) and Plug-in Hybrid (PHEV) market. The group has already partnered with Deepal electric cars and now plans to introduce advanced Super PHEVs and New Energy Vehicles (NEVs) with Chery.
The Official Statement and its Impact
Chery Master’s official statement reassured existing Tiggo owners about their vehicles’ future support. The company’s post read, “We want to assure you that, within Quarter 4 of 2025, our team will take care of the after-sales service and support your Chery vehicles. Your satisfaction, peace of mind, and trust remain our top priority.”
This pledge is crucial because the change in distribution could have left current owners worried about after-sales support and genuine spare parts. The announcement directly addresses these concerns and aims to build confidence in the new partnership. It not only strengthens Chery’s presence in Pakistan but also gives current Tiggo customers peace of mind.
Conclusion: A Customer-Centric Approach
The announcement by Chery Master demonstrates a proactive, customer-centric approach in a competitive market. By prioritizing existing Tiggo owners, the company is building a foundation of trust that is essential for its long-term success. This move is an important step in Chery’s expansion plans and a positive development for Pakistan’s evolving automotive landscape.
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